How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Ameen Khan Your Own Question
Ameen Khan
Ameen Khan,
Category: Microsoft
Satisfied Customers: 6581
Experience:  Senior IT Support Specialist at Brookfield Asset Management
101830517
Type Your Microsoft Question Here...
Ameen Khan is online now

I've been in contact with your people. I've no Windows

This answer was rated:

I've been in contact with your people. I've no Windows Outlook on my Desktop. I thought you were helping me. I've answered a few Qs on my mobile 0044(###) ###-####
regards Tony

Hi! My name is Ameen and I'll be assisting you. Secure Remote Assistance is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

 

To answer your question ->

Fill out the recovery form

Go to account.live.com/acsr and provide the email address, phone number, or username for the account you are trying to recover.

Provide an email address (other than the one you are trying to recover) that we can use to contact you about your request.

Enter the characters you see on the screen to prove you're not a robot, then select Next.

A screen will pop up asking you to verify the contact email address. Check that email for a message from us with the security code, enter that code, then select Verify.

Fill in as much info as you can, even if you're not sure. Select Submit when you're finished, and Microsoft will respond within 24 hours.

 

If you need to contact a live person in Microsoft customer service you need to dial 1-877-696-7786. This number is available 24 hours a day. To speak with a live agent, you need to press 3 at the first prompt, then press 6 at the second prompt and press 6 at the third.

-------------

Let me know if you have any follow up questions. I am here to help you.

Ameen Khan,
Category: Microsoft
Satisfied Customers: 6581
Experience: Senior IT Support Specialist at Brookfield Asset Management
Ameen Khan and 9 other Microsoft Specialists are ready to help you
Customer: replied 4 days ago.
Thank you. I'll try tomorrow. Regards Tony.
Customer: replied 4 days ago.
OK.gp ahead. I'm here on 07599-593730 in London.

http://www.justanswer.com/remotedesktop/join.aspx?Session=80f625e8-b327-48b3-819a-7657619761de

Customer: replied 4 days ago.
Thanks. I'll wait. Tony.