Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi there and welcome to Just Answer tech support, I'm expert Ashu. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
As an initial fix, please follow the below steps and let me know the outcome.
This will reset your mobile data connection, and hopefully, you’ll get a better signal. If not, you’ll have to move to a location with a better signal or connect to Wi-Fi (you need internet to get email).
Alternatively, you can also click on the below YouTube link and follow the instructions:-
Have you updated the device recently, if not, I would suggest you update your device which would likely fix this problem?
Let me know the outcome.
okay, thanks for the information.
Please click on the below link to get a better insight of this issue and follow the instructions as mentioned.