Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello and welcome to JustAnswer, an independent Question & Answer web portal. I'm Maria Nina, your tech expert for today.
Microsoft Office 2019 license can only be activated in 1 computer at a time.
If you are no longer using the previous activation, then yes, you can use it to activate again. As long as the product key is good.
It's okay. It will override the previous activation.
Did you remember if you associate your product key to a Microsoft account?
And are you installing it in a Windows or Mac computer?
Since you accepted the premium service. I can remotely access your computer to help you activate your office again.
Is that okay with you?
To connect with me over secure remote session on your Microsoft Windows based computer, please follow the steps given below:
Click the link: http://www.justanswer.com/remotedesktop/join.aspx?Session=bca22b0b-6fc4-4e81-9f86-911554d2ef7aScroll down on that page and click "I Agree".Download/allow and Run this program (elinsore.screenconnect) to start secure remote session.
Were you able to click on I agree?
It should download something. What browser are you using?
Please check on the lower-left of your browser.
It should have something that is called: (elinsore.screenconnect)
Please click on it.
There! I got your Microsoft Office 2019 now installed and activated.
Do you want me to create shortcuts of them on the desktop?
All done! You are ready to go.
I will be disconnecting from your computer now.
Thank you for your time.
You're welcome. I'm glad everything is working now.