Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.
I am sorry to hear that you are having trouble sending emails. I know that can be frustrating. Hopefully, we can get this resolved quickly.
May I know if you use Outlook to send and receive emails?
May I know if you are still connected with me?
Thank you for the information. May I know if you are receiving any error message while sending and receiving emails?
I understand your concern. However, We do have a charge for secured remote assistance to access your computer and help you to fix the issue.
May I know if you are using Windows computer or a MAC computer?
Please click on the below link and scroll down and click on I Agree button. A file by name Elsinore.ScreenConnect.Client will be downloaded. Double click on that file to run it.
Please let me know if you find any difficulty in establishing the remote connection.
The issue has been fixed. Thank you for contacting us. Feel free to contact us for further assistance. Have a great day.