Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
To get this
Select the Start button.Select Settings > Update & Security > Activation .Select Go to Store.This opens the Microsoft Store app where you can purchase a Windows 10 digital license.
Let me know how you go please
Please click this link
And open the file that downloads
If you click the link, then download and open the file, that exactly happens?
Click this link instead please
And open the file you download
You had windows 7 installed, there was no issue with the activation code, I installed windows 10 which cuts me off when it installs.
Did it finish installing?
I installed windows 10 which cuts me off when it installs.