Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi, my name is ***** ***** I will do my best to help you today. Please try to reset the password *****: https://account.live.com/password/reset
If you cannot due to a temporary block, you will need to wait 72 hours and try again.
If you do not have a phone number or backup email on the account, unfortunately it will not be possible to recover the account and you will need to create a new account.
What is the email for the account you are trying to recover?
Do you have access to another email Microsoft can reach you at?
Unfortunately you have tried to login too many times and the account has locked. If you give me the email of your friend I can submit that to have Microsoft contact you there if they are able to open the account, but it is unlikely. You will most likely need to create a new account.
Yes, you can create a new account here: https://outlook.live.com/owa/?nlp=1&signup=1
Yes, I will be here.
Okay, you can always logout and try to login to the new one if you wish to.
If you are back in your account you do not need another email, you can carry on.
You can cancel with JustAnswer Support here: https://justanswer.com/help/contact-us
On that page you can click either Start Chat or fill out the email form to request a cancellation.
It may take several hours to get a message back from the email. The chat will be available at 9 a.m. US EST
Yes, it is easy to do.
No, the remote will not be processed.
I mean you will not be charged. Correct, it is not on.
Yes, thank you.