How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Mian-Wisal Ahmad Your Own Question
Mian-Wisal Ahmad
Mian-Wisal Ahmad,
Category: Microsoft
Satisfied Customers: 2238
Experience:  Field Engineer at DWP Group
107108665
Type Your Microsoft Question Here...
Mian-Wisal Ahmad is online now

Can’t get pass my password

Customer Question

Can’t get pass my password
Submitted: 7 days ago.
Category: Microsoft
Expert:  Mian-Wisal Ahmad replied 7 days ago.

Hi, my name is***** to Just Answer. I understand how you feel. That sounds frustrating. Hopefully, we can get this resolved quickly. To make sure I don’t miss anything, please give me a minute to review your question.

Please ignore the optional premium request of secure remote which is automatically generated by the site (not by me). I’m okay with chat.

Expert:  Mian-Wisal Ahmad replied 7 days ago.

Dear valued customer, kindly visit and follow the simple steps in the link below and let me know if you stuck at any point:

https://www.youtube.com/watch?v=i8-B1oFX2Zs&feature=emb_logo

Customer: replied 7 days ago.
My password ***** to be the same as it alway be in the last 6years, I’m not doing high or low keys to create new password, that’s why it’s call a password ***** only you know
Expert:  Mian-Wisal Ahmad replied 7 days ago.

Dear Valued Customer, I can understand your situation. As the time to time authentication to use certain features that require improved security. Nowadays a strong password ***** using a mix of both upper and lowercase letters makes the password harder to crack by increasing the number of different letter combinations the attacker would have to try.

If you still using your 6 years old credentials for your Apple Id. Please try to change/update a strong password ***** your Apple ID. To do so, please try to open the following weblink and enter your email address and click on Continue and follow the on-screen instruction to reset/update your password.

https://iforgot.apple.com/password/verify/appleid?language=US-EN&app_id=2083&newWindow=true&border=false