Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi, my name is***** to Just Answer. I understand how you feel. That sounds frustrating. Hopefully, we can get this resolved quickly. To make sure I don’t miss anything, please give me a minute to review your question.
Please ignore the optional premium request of secure remote which is automatically generated by the site (not by me). I’m okay with chat.
Dear valued customer, kindly clear the browser's cache and data and then try again. If it doesn't download then use a different browser and let me know the outcome.
You can also use the Incognito (Private Window) in your browser in order to download stuff from your email.
You're most welcome. My goal is to provide you with excellent service. If you're satisfied with my assistance, your 5-star rating at this time is appreciated. If you have any further questions, don't hesitate to ask!
Stay safe and have a nice day.