Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello sir/madam, I would like to help you, please let me know when you are ready.
Are you downloading Microsoft Office 365?
Is it a trial version? (Or, did you buy it?)
Can you please cancel your download now?
And then please go to www.office.com and then login with your Microsoft account.
When you are logged in, please try to download your Microsoft Office again.
You will need to click on the Install Office button at top.
Now, can you please do this:
Please go to www.office.com and then login with your Microsoft account.
You are welcome.
If something goes wrong, please let me know.