Microsoft Office Questions? Ask a IT Expert for Support ASAP
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I can only give you a general answer, but I hope this helps.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
I want you to off your Xbox unplug the power cord from the outlet also your router or modem after 5 minutes on it again, if not work do it twice.
Error 0x87E1000C occurs when you try to open a game or app on Xbox One
You see the following error code when you try to open a game or an app on your Xbox One console:
This may mean that the game or app is still installing, or that the installation was incomplete.
Solution 1: Wait for the installation to finish
If the game or app is still installing, wait for the installation to finish or until the item is ready to start. Then try launching it again.
Solution 2: Uninstall the game or app and then re-install it
Restart your Xbox and try it again.
May I know if your Xbox still covered the warranty?
The only way is to replace your Xbox or you bring your device to the nearest repair shop so that that they can manually check your box and repair it.