Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello sir/madam, I would like to help you, please let me know when you are ready.
Are you currently using a computer?
What is the email address you are having problems with?
Can you please take a screenshot of your screen and then send it to me?
Did you try the Use another account button?
Let me opt-out and open this to other experts.If no expert opts-in back, we can continue.
Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
try to activate it on another Microsoft account you have please as this one does not have office.
Let me know how you go please