Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look
forward to helping you. Hopefully, we can get this resolved quickly.
Can you please elaborate on the issue that you are facing?
Can you please try to restart your system and then reconnect it by following the below steps:
Your pen uses Bluetooth to pair with your Surface. Here's how:
Let me know if it works then.
Go to Start > Settings > Devices > Add Bluetooth or other device > Bluetooth .
Press and hold the top button of your pen for 5-7 seconds until the LED flashes white to turn on Bluetooth pairing mode.
Select your pen to pair it to your Surface.
Yes, I'm here for your help.
If you have already tried this then in that case, yes it seems like the pen does not support surface RT.
You can also contact Microsoft support for more help by clicking on https://support.microsoft.com/en-gb/contactus/