Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
May I know what exact error message it is showing while you accessing your email?
Please click on the below link and follow all the steps to resolve the issue.
Hope it helps.
Please try these steps and let me know if that fixed the issue.