Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
May I know with whom I have the pleasure of speaking with?
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May I know from where have you purchased the MS office?
Sorry for the delay in response. Yes, I've seen your message. In this case, the only thing you can do is to contact Microsoft support by clicking on contact support at the end of the mail. You can ask for a refund if the office version is not supported in your system.
Hope it helps.