Microsoft Office Questions? Ask a IT Expert for Support ASAP
Thank you for using JustAnswer, an independent question and answer portal. My name is***** am sorry that you are experiencing this issue with your computer. I know it can be frustrating. I am happy to assist you and will do my best to resolve it for you quickly.
*Please note: You may see offers for Premium Services pop up. These offers are automatically generated by the system, not by me. They are optional and do carry an additional charge. We can always continue to work on your solution through messaging.
First, power off the computer. Then power it on and press F11 key up and down until the advanced startup options come up on the screen. Next, click the link below and follow the options to repair or restore your Windows:
Thank you so much for giving me the opportunity to help you. I really appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.
Expert Level Professional Consultant with over 25 years of experience
I see you requested a remote session. Your request is open to all available technicians. Once they accept it, they will message you to connect.