Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello my name is Dustin (20+ year expert). Welcome to Justanswer.com a paid Q&A tech site, it would be my pleasure to assist you today with Windows then not loading after an update and being unable to restore. :) Ready to get started?
OK great! :)*In a sec here a premium service offer will automatically pop-up, this is automatically offered by the website and not by me. In this particular case remote support is not needed, so yes kindly ignore the offer. Thank you. :)
You will need to reload Windows 10 from an 8gb or bigger flash drive I can send you the Microsoft website link that has all the instructions to do this if you like. Dustin
Please navigate to this site, scroll down and click on download tool now and follow instructions. This process will reload a fresh copy of Windows 10 it will give you the option to keep all of your files but all programs will need to be installed.