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Techie_Ben, Software Engineer
Category: Microsoft
Satisfied Customers: 3021
Experience:  15+ years experience in troubleshooting software.
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My Windows 10 won’t open it just keeps buffering and won’t

Customer Question

My Windows 10 won’t open it just keeps buffering and won’t do anything
JA: Which programs (name and version) are you experiencing this issue with?
Customer: Windows 7 Office
JA: Have you tried the Repair option, found through Windows' Control Panel? (If that option isn't showing up, the Microsoft Office Expert can help find it in a moment.)
Customer: No it’s not showing up up
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: I just have a blank screen
Submitted: 11 days ago.
Category: Microsoft
Expert:  Techie_Ben replied 11 days ago.
Hello, and thank you for the question. Sorry to hear about the issue you’re having. I’d suggest repairing the operating system in this case. To do this:1. Power off the machine
2. Then the machine back on, and tap the F11 key repeatedly while it starts up
3. If done correctly, you should reach the recovery mode screen
4. Click the “Troubleshooting” option
5. Click “Repair This PC”
6. Follow the prompts and use the “keep my files” option, and proceed through the repair steps on screenPlease let me know if you have any questions. Thanks again!