Microsoft Office Questions? Ask a IT Expert for Support ASAP
Thank you for posting your question. My name is ***** ***** I'll be working with you. I’m sorry to hear you're having trouble. I’ll certainly try to help you.
Please use the link below and follow the on-screen instructions to reset the Microsoft Account’s password
Link - https://account.live.com/password/reset
Hope the suggestion provided is helpful. Please reply if you need further assistance.