Microsoft Office Questions? Ask a IT Expert for Support ASAP
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This sounds like it may be a temporary issue. Have you already turned the laptop off and on? If not, please do so and update me on the status of the problem.---As a note:You may ignore additional offers such as phone calls or remote session requests as those are automatically offered by the website. If you do wish for me to remotely connect to your computer and help you fix this problem, please let me know.Thank you,***** *****
Please, follow the instructions below:- Hold down the two following keys at the same time: Windows key and the letter R- In the box that comes up, type: wsreset - Click the Ok button.
- Once that completes, restart the computer once more and test it.
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Thank you,***** *****
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