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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 75582
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I appear to have several errors in my windows 10 and like it

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I appear to have several errors in my windows 10 and like it repaired please
JA: What application are you using?
Customer: not sure
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: I don't think so

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Please disconnect the power cable to the computer then hold the power button in for 60 seconds then release.
Then connect the power cable, power it on and tell me how it now functions.
Please let me know the results.
Thank you

Richard and 2 other Microsoft Specialists are ready to help you
Customer: replied 17 days ago.
It is a laptop, so disconnecting the power lead will not help
Customer: replied 17 days ago.
please connect

Please click this link

https://join.zoho.eu/8071046376

and open the file that downloads

Customer: replied 14 days ago.
Regrettably despite trying for three days I never got a result and have had to take the drastic step of resetting my laptop