Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello and welcome to JustAnswer. I'm Michelle and I will be assisting you today.I will try my best to assist you.
If I understand, you are facing trouble replying to emails in hotmail. Is that correct?
How do you access your email, in mail app or Outlook app?
Thanks for the information.I understand how frustrating this can be.
Please open your email in the link below
this link will open in safari or any other browser that you are using.
sign in to your email
if you are able to get signed in, try sending/replying to an email in browser webmail itself and let me know if that works or not
I know this must be a difficult time. I will help you out.
Are you chatting with me on ipad or the new computer?
open safari and then type www.outlook.com
once the outlook website open , sign in
if you are unable to open the website, open the link below and download and install the outlook app and sign in to your email in the outlook app
you are welcome
yes you can try replying.
how are you checking your email. In mail app or Outlook app?
both outlook and Hotmail use the same Microsoft server.
Hello, my name is Joseph. I see you want remote assistance and I see you are on an iPad. To do this we need to use Anydesk. I will send you the steps to set this up and once you have Anydesk running, please send me your access code. I look forward to working with you in this way.
For remoting in on a Mac we use Anydesk. Go to anydesk.com and download the remote tool. You also need to grant it access to screen recording and accessibility. Next, follow this guide to allow the program to run. https://support.anydesk.com/Security_Permissions_on_macOS. Next send me the access code.