Microsoft Office Questions? Ask a IT Expert for Support ASAP
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Are you using exchange email? If you use IMAP or POP3, you cannot recall the sent message.
Please refer to the steps below:
Open the Sent Items folder.
Select the message to open it in another window.
Select File > Info.
Select Message Resend and Recall > Recall This Message
Choose Tell me if recall succeeds or fails for each recipient check box.
Please let me know how it goes. Thank you.
Kindly check your email account, go to FIle > Info, check if your email is under Microsoft Exchange
If not, I am sorry, but you cannot recall the message. Thank you.
Yes, you cannot recall the message.
Recall is the term when you want to retrieve your sent email.
You can delete your email, but that doesn't affect the recipient. Thank you.
I hope I have provided the information you were seeking. If you need more help, please let me know so l can continue to assist you. Thank you for using Just Answer.
You can send a new email again.
You can create a new email with the attachment.
Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text. Only the recipient who has the private key that matches the public key used to encrypt the message can decipher the message for reading.
Microsoft Office attachments such as Word, Excel, or PowerPoint files remain encrypted even after downloading. Other attachments, such as PDF files or image files, can be downloaded without encryption.
If they are using Outlook.com, they can see the message and file like regular email.
For Outlook for Windows, Outlook for Mac, or a third-party email app, you’ll receive an email message with instructions on reading the encrypted message.
Using Outlook online: https://outlook.live.com/owa/
For Microsoft Office attachments, they are also encrypted.
If they are the recipient, yes, they can still access it.
When using Office 365, opening the attachment brings you to a sign-on page. On this page, you can either sign in and view the message by using your organization’s credentials or receive a one-time passcode that authenticates you as the recipient, which is how you properly open an encrypted email in Outlook.
User can access the attachment by signing in to their account or if you set up a passcode to open it.
For your issue, I suggest that you do not include recipients that should not view the attachment.
You can try to send an email to your account, before sending, go to File > Properties > Security Settings
Again, you cannot recall the message.
There's nothing you can do for your sent email if the option recall is not available on your account.
Were you able to recall the message?
So, the answer to your question is no; you cannot do it.
I am sorry, but there's nothing you can do about it.
You are welcome. I suggest that you be careful next time when sending emails to prevent this incident again.
Yes. Thank you for using Just Answer.