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hongkongpom, Expert
Category: Microsoft
Satisfied Customers: 2613
Experience:  I am a Microsoft Certified Desktop Support Technican and skilled in the troubleshooting of Microsoft Office problems
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My Office 365 i understand is now Microsoft 365: My annual

Customer Question

My Office 365 i understand is now Microsoft 365 : My annual sub is now overdue, apparently because by Debit card has changed : charge should be
JA: What application are you using?
Customer: Lenovo computer
JA: Have you installed any updates recently?
Customer: No but my bank card changed recently!
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: No
Submitted: 10 days ago.
Category: Microsoft
Expert:  hongkongpom replied 10 days ago.

Firstly please note that the solicitation for PREMIUM OFFERS such as REMOTE ASSISTANCE or a PHONE CALL are sent by this website WITHOUT my permission and you may ignore them for now. Hello and welcome to JustAnswer, which is a PAID Question and Answer support website. Please type in the box below, then click on the "Send" button to send me your reply. I am sorry that you having a problem with your equipment and will help you resolve the issue. I am reviewing your question and will answer you shortly. Thank you for your patience! Please note that you have reached website is which is an independent PAID question-answer website thank you for your business.

Expert:  hongkongpom replied 10 days ago.

Please kindly follow the instructions on the below link to change the bank card details that you want use to renew your subscription thank you