Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello sir/madam, I would like to help you, please let me know when you are ready.
Are you currently using the computer in question?
(The one that has the Microsoft Solitaire problem)
Can you please press:
CTRL + WINDOWS KEY + Q
Do you see the search bar at bottom-left of your screen?
Can you please type this: (into the search bar)
and press Enter?
Can you please click on this link: http://www.justanswer.com/remotedesktop/join.aspx?Session=8bf07fb1-c563-4c41-ac5a-b4d44d0ab96d and follow on-screen instructions carefully. if something goes wrong, please let me know.
Were you able to run it?
If something goes wrong, I will be here anytime.