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Gavin Perry
Gavin Perry,
Category: Mitsubishi
Satisfied Customers: 254
Experience:  dasdasd
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We cannot get the boot to lock on our shogun sport when we

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We cannot get the boot to lock on our shogun sport when we press lock on the key fob only the 4 doors lock not the boot
JA: Have you checked the fob's battery?
Customer: No but it is working in every other way
JA: What is the model/year of your Mitsubishi?
Customer: It is a hire car and the badge just says shogun sport number plate is WX19
JA: What year is your Mitsubishi?
Customer: 2019
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Yes we have just tried the fob and got no further - as it is a hire car we cannot do anything invasive
JA: Anything else you want the Mechanic to know before I connect you?
Customer: No

Hi my name is Gavin can I help you with this ?

Customer: replied 7 days ago.
Yes please
Customer: replied 7 days ago.
I would prefer to type

It sounds very much like the boot latch actuator has failed.

Customer: replied 7 days ago.
Can we solve this or does this need a garage?

How good are you on the spanners ?

Is it not under warranty ?

Customer: replied 7 days ago.
Not good and i have no spare part but mu husband can follow instructions
Customer: replied 7 days ago.
It is a hire car

So why is it your issue then ?

Customer: replied 7 days ago.
Because we are packed to leave to go to Scotland tomorrow morning at 5.00 and prefer not to leave the car unlocked during our 2 week trip
Customer: replied 7 days ago.
Thank you for your help - i think the best thing is to tell the hirer there is a problem

Yes they will sort it if you need me just get back to me regards Gavin.

Gavin Perry and other Mitsubishi Specialists are ready to help you
Customer: replied 7 days ago.
Thank you