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Hope you can help as this is an absolute nightmare. Car REG: KL54 OFM.
When we turn the ignition on all the panel lights up but the engine will not turn over. Problem seems to be NATS as the red car with the key inside is on & we have been told this means the car is imobilised. So I think the car thinks it is being stolen so won't start. Have read a lot of things about how to get rid of this but none have worked. It seems ridiculous that you cannot replace a dead battery without all this carry on. Please help!
Do you have any answers yet?
We have tried both keys. When you say the first on position could you be specific where that is. Is it the third position on the ignition switch ie lock acc on start?
Just tried what you said & without the battery connected the key won't turn in ignition so we quickly reconnected it & then disconnected with key in , reonneted again & it worked first time. Thanks so much for your help. Will keep this in case it happens again.