Nissan Repair Questions? Ask a Mechanic for Answers ASAP
Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.
Dear customer, what exactly is the problem you are experiencing?
Dear customer, when did you perform the last system update and map update? Remember that they are different updates.
Dear customer, maybe you have corrupted data, how did it start to fail, at some point it was working and the next it wasn't?
Dear customer, you must remove the sd with the maps and restore the system, you must remove the maps so that you don't delete them, it seems that the data has been corrupted.
Dear customer, as far as I can see, on your model this reset cannot be done manually, because the software is not yet released for free, fortunately for this kind of work, you still have to be under warranty.
Dear customer, yes, a reset must be done, as apparently this function was disabled, there is a mode that generally applies to all models, but in yours it is likely that when you do it asks for a code later and is blocked, so it is better to do it the nissan service, so you do not run that risk.
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