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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 140
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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I am trying to connect my Canoscan Lide 20 to my Macbook p

Customer Question

I am trying to connect my Canoscan Lide 20 to my Macbook pro
Submitted: 4 years ago.
Category: Office Equipment
Expert:  Freddy M. replied 4 years ago.
Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
What version of OS X is on your Macbook? Unfortunately this scanner will only work if it is 10.4 or below.
If your note sure click on the apple menu and then on about this mac.
Customer: replied 4 years ago.

OS X 6

Expert:  Freddy M. replied 4 years ago.
Unfortunately as I mentioned this scanner is only compatible for 10.6 and below it can not be installed on 10.6.
If you would like me to I would be happy to help you find a replacement.