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I'm not actually having a problem yet, I just don't want to waste a lot of money on an item which will not do what I need! I have read reviews of Canon models, and some have mentioned problems of software-updating, i.e. being unable to update the scanner when computer is updated. I have also read reviews of Epson scanners - mainly good, but they are more expensive than Canon.
I live in the UK.
Thank you, ***** ***** helpful explanation. I had, and loved, Windows XP but I accept that everything concerning computers has a relatively short life-span. I have been waiting for the newest version of Windows (I hated Vista nad can't say I love Windows 8), to buy my next desktop, and will check compatibility with that before deciding on my scanner, in oreder to maximise its working lifespan.
No need to reply again - I'll fill in the ratings section provided i can get back to it!
Thank you again. On that answer, I was going to upgrade the rating from "Good" to Excellent", but the system tells me it will charge me a further £22 if I do so! That's a bit steep, so please accept my compliments and thanks instead......