How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Phone Systems
Satisfied Customers: 43323
Experience:  Phone Engineer
Type Your Phone Systems Question Here...
Richard is online now

I have a Gigaset 20a and C620.We bought these phone's last

Customer Question

I have a Gigaset 20a and C620.
We bought these phone's last year, but at the end of last week the C620 has stopped working, it wont let us Register phone.
The Message on the phone says phone help line.
The C620a is working ok.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Richard replied 1 year ago.
Hi there and welcomeCan you please remove the power to the phone base and the batteries from the handset.Wait 15 minutes, connect the power to the base, then put the batteries back into the handset and tell me if you can then register it please.Thank you
Customer: replied 1 year ago.
Please cancel my request
Expert:  Richard replied 1 year ago.
ok, I guess its working now?anyway, all the best