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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 634
Experience:  Working with Electronics for 25+ years.
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I have a Panasonic KX-TGH223 Digital Cordless phone and its

Customer Question

I have a Panasonic KX-TGH223 Digital Cordless phone and its stopped ringing. It rings once and then cuts off. We are running a business and its causing problems. Do you know what it could be?
Submitted: 10 months ago.
Category: Phone Systems
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you tell me what you have tried to do to resolve this?

Thank you

Customer: replied 10 months ago.
Nothing as yet. I have tried to look in the menu of the phone but I don't want to change anything and make it worse. The line has been checked by BT and there is no fault!
Expert:  Richard replied 10 months ago.

thanks
Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results
Thank you

Customer: replied 10 months ago.
Its still doing the same
Expert:  Richard replied 10 months ago.

Thanks

Is it connecting to a BT Hub for a signal?

Customer: replied 10 months ago.
It is a bt line but its just a box on the wall rather than a hub
Expert:  Richard replied 10 months ago.

Ok, remove the power to the box on the wall, waot 5 minutes then connect the power back to it and tell me if you then get a signal please