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Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
This symptom indicatesa hardware failure in the base station.
We most often see this type of damage to the base unit as the result of a power surge, either through the phone or power lines.
The one thing you may attempt yourself is to fully reset the system:1) unplug both power and phone lines from the main base.2) remove batteries from all handsets3) wait at least 15 minutes, then restore all4) place a handset on the main base for a minute, as if to charge5) check for functionality, and let me know the results, please.
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