How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 634
Experience:  Working with Electronics for 25+ years.
Type Your Phone Systems Question Here...
Greg A. is online now

My phone is Panosonic KX tG C224 When I receive a phone call

Customer Question

My phone is Panosonic KX tG C224
When I receive a phone call I can hear the person phoning but after some time the word muting coms on screen and I cant hear and they cant hear What should I do?
Submitted: 1 year ago.
Category: Phone Systems
Customer: replied 1 year ago.
My Phone os Panasonic KX-TGC224
Customer: replied 1 year ago.
There are four phones in the pack of phones
Customer: replied 1 year ago.
Muting is the problem area
Customer: replied 1 year ago.
a while and then goes in to muting stopping the phone call. Then I have to call back
Customer: replied 1 year ago.
The phone works for a while
Customer: replied 1 year ago.
then the muting sign comes on and stops phone call
Expert:  Nathan replied 1 year ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?