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Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Please try unplugging power to your Modem, for a minimum of 5 minutes,
replug, wait 5 more for it to start up, and see how it works from there.
If no improvement, then it is a line/service outage which would have to be resolved by the phone company.
Great, glad to hear that did the trick for you!
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Thank you, ***** ***** a nice day,