How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Phone Systems
Satisfied Customers: 74729
Experience:  Phone Engineer
32989067
Type Your Phone Systems Question Here...
Richard is online now

I am receiving complaints from peope phoning me about the

Customer Question

i am receiving complaints from peope phoning me about the recorded messages before they can speak to me. These messages have only started recently. Can I delete them?
JA: What's the brand and model of your product?
Customer: geemarc amplidect combi 295
JA: What have you tried so far?
Customer: Nothing -I dont know what to do
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: NO
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Richard replied 1 year ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your phone. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please remove the power to the base unit and the batteries from the handset

Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.

Please let me know the results

Thank you