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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble with your phone. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results
If it did not resolve it then
on the phone press
Menu then #226 then Manual then Off please
Then set the time
Not sure why you are referring to page numbers in a manual?
My instructions have no reference to the manual.
The steps are (please take a minute to more carefully read them
can you please do the instructions I keep sending? I do not understand your confusion, the user manual is not involved in this
You press it, when you see it, when you do the instructions I keep sending you.
I repeated them again below
It is no problem at all.
You press on the keypad
Then you select Manual on the screen then off.
When you press
Menu then #226
what do you see on the screen of the phone
You need to press menu first.
So the menu button, the one under the word menu then you press #226
You then select Manual then Off
Then you see manual
I am sorry to hear that.
It is the internal memory in the phone that has faulted.
I am really sorry about this and you are going to have to return the phone to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.