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Josh, Customer Service
Category: Phone Systems
Satisfied Customers: 33446
Experience:  dasdasd
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I am trying to set up my address book on my home phone but

Customer Question

I am trying to set up my address book on my home phone but when I go to say number 6 it doesn't show mno it shows cpty
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: KX-TGK220EM
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: it is new but I have been trying for about 3 days and I haven't tried anything as I don't know how
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no thankyou
Submitted: 10 days ago.
Category: Phone Systems
Expert:  Josh replied 9 days ago.

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.


Unplug the power cord to the base unit and all of the handsets

Wait 10 minutes

Plug back in the power cords

Wait 1 minute

Check to see if the issue continues