Ask a Phone Systems Question, Get an Answer ASAP!
Hello & Welcome to Just Answer - an independent paid Q & A service.
I'm Greg and will do my best to assist with this issue today.
Sorry to hear of any issue with your phone(s) or service.
To help with this issue, may I ask:
1) What landline phone service provider (phone company) you have for this phone line?
2) Do you have ANY other devices/phones (NOT part of the Panasonic system) attached to this same phone line and if so, are they working properly?
Please REPLY using the box below and the SEND button.
Hi again and thanks for that information.
Assuming the Panasonic phones are ringing, it could be that the built-in Answering system is not switched ON.
Please take the ANSWER ON button - on the main base - to see if the indicator turns ON.
I have attached an image of where that button (and indicator) are located on the main base.
Once that is ON - please try a NEW TEST CALL from an outside phone (mobile) - to TEST if the answering system will now take the call and allow leaving a TEST MESSAGE.
I look forward to your results.
Thanks, ***** *****
Hi again and thanks for the update,
Its good to know that the issue appears to be resolved.
Please let me know if you have any more questions about this or similar issues in the future.
Thanks so much for working with me and Stay Safe, Greg A.
You're quite welcome.
Take Good Care, Greg A.
Hi again Dennis,
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Take Care, Greg A.