How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KamilAnwar1 Your Own Question
KamilAnwar1, Technician
Category: Phone Systems
Satisfied Customers: 11189
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Type Your Phone Systems Question Here...
KamilAnwar1 is online now

Honed the new phone and got no ringing tone, just a message

Customer Question

honed the new phone and got no ringing tone, just a message please check line cord
JA: What's the brand/model of your phone system?
Customer: BT 4600
JA: How long has this been going on with your phone system? What have you tried so far?
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: Not really thankyou
Submitted: 15 days ago.
Category: Phone Systems
Expert:  KamilAnwar1 replied 15 days ago.

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

Expert:  KamilAnwar1 replied 15 days ago.

Please follow the steps below

  1. Check that the volume is turned upon the handset.
  2. Turn the handset off using the red button, then turn it back on again and see if it then works correctly.
  3. In Settings there is an option to factory reset the handset.