How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Brian Your Own Question
Brian, Plumber
Category: Plumbing
Satisfied Customers: 863
Experience:  16 yrs. experience as plumber, including full bathroom and kitchen installations.
Type Your Plumbing Question Here...
Brian is online now

why does my redring active 320 shower keep going cold while

Customer Question

why does my redring active 320 shower keep going cold while I am showering

Submitted: 4 years ago.
Category: Plumbing
Expert:  Brian replied 4 years ago.

Brian :

Hi my name is Brian. This is likely to be the thermal cut out coming in because the shower is overheating. It could be due to scale in the heating unit or the shower head blocked, try running the shower without the shower head and see if the same problem occurs, if it does then you will most likely have to replace the whole unit. If however this cures it then clean or replace the shower head.