How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith, Plumber
Category: Plumbing
Satisfied Customers: 3756
Experience:  City and Guilds qualified plumber
Type Your Plumbing Question Here...
Andrew Smith is online now

My boiler is lit but not heating up my water or heat in radiators,

Customer Question

My boiler is lit but not heating up my water or heat in radiators, one of the pipes split and water was leaking, the leak has been repaired but still no hot water or heat in radiators. Any ideas?
Submitted: 4 years ago.
Category: Plumbing
Expert:  Andrew Smith replied 4 years ago.

Andrew Smith :

When the pipe was repaired, was the system filled back up with water?

JACUSTOMER-4nta7e5h- : Yes
Andrew Smith :

Can you see if there is any air trapped in the pump?

JACUSTOMER-4nta7e5h- : What pump, I don't believe we have a pump??
Andrew Smith :

You will have a pump, it may be inside the boiler if you do not have a cylinder

JACUSTOMER-4nta7e5h- : The boiler is a kingfisher 2 and I cannot locate anything that looks like a pump?
Andrew Smith :

Ok, the pump will be in the airing cupboard?

JACUSTOMER-4nta7e5h- : Ok located the pump cannot see if there is any trapped air but it is very hot