How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith, Plumber
Category: Plumbing
Satisfied Customers: 3757
Experience:  City and Guilds qualified plumber
Type Your Plumbing Question Here...
Andrew Smith is online now

baxi 100he runs for 2 mins on either heating or hot water and

Customer Question

baxi 100he runs for 2 mins on either heating or hot water and then stops if i turn up the cylinder stat nothing happens when i turn it down the heating kicks in but again only for 2 mins max to get the hot water to kick in i have to turn it off at the programmer and then back on again the boiler then only runs for a couple of mins max
Submitted: 3 years ago.
Category: Plumbing
Expert:  Andrew Smith replied 3 years ago.
***** ***** : Are you able to prove the pump is spinning?
JACUSTOMER-8jsstk3j- :

pump is spinning and new 3 port valve is working fine

***** ***** :

Either the water is not circulating or the water is getting back to the boiler as it has reached temperature.

***** ***** :

Can you put your hand on the return pipe to the boiler and tell me how hot it gets just before the boiler turns off for its 2 minutes?