How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Printers
Satisfied Customers: 43206
Experience:  15 years consulting in the IT industry with Printing engineering
Type Your Printers Question Here...
Richard is online now

I have a canon selphy CP720 printer and when l insert a SDHC

Customer Question

I have a canon selphy CP720 printer and when l insert a SDHC memory card with photos taken with my Sony camera, it says that there are no pictures on the card,it works ok with standard SD cards ?
Submitted: 4 years ago.
Category: Printers
Expert:  Richard replied 4 years ago.
Hi. I am Rick. I will be your printer professional.

I would be happy to help with this.

The Selphy CP720 printer uses only SD cards. It is not capable of reading SDHC cards. THis is why this is happening. If you use a computer to copy the pictures on the SDHC card to an SD card you will be able to use them.

Customer: replied 4 years ago.

The manual with printer clearly states that it will read SDHC cards ?

Expert:  Richard replied 4 years ago.
Thank you for your question, my name is Richard.

Yes, it reads SDHC cards, you were incorrectly told it does not.

Are you able to connect the card to your computer and tell me if your computer can read it please?