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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I have just installed an epson r3000 printer. my problem is

Customer Question

I have just installed an epson r3000 printer. my problem is that when I switch to the matte black ink by using the printer's control panel i get an error message saying The black ink cartridge differs from the one installed in the printer.
Change the black ink cartridge in the printer."
But it's already changed to matte black!!! help
Submitted: 4 years ago.
Category: Printers
Expert:  hongkongpom replied 4 years ago.
Hello there are you using an original Epson ink cartridge please?
Customer: replied 4 years ago.

yes, original epson cartridges