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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4896
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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Suddenly my printer will not copies...scans and

Customer Question

Suddenly my printer will not copies...scans and generally works o.k. but will not print !!
Submitted: 3 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 3 years ago.

Hello Frederick! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What's the model of your printer?

Is there any error or message when printing?

Do you mean when scanning something on the printer, it saves to the computer fine?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Edit: It looks like you are away; when you are available, please reply at the box below to continue. Thank you,