How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Freddy M. Your Own Question
Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
Type Your Printers Question Here...
Freddy M. is online now

printer esp5200 series. I have a paper jam, a quarter of the

Customer Question

printer esp5200 series.
I have a paper jam, a quarter of the A4 is still in the machine, I cannot see it but I know its there. In the instructions I have it says to remove the rear tray to gain access. How do I do this.
Submitted: 3 years ago.
Category: Printers
Expert:  Freddy M. replied 3 years ago.
Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
Not all Kodak machines have one, Turn the machine around so you are looking at the back of it.
If you have one you can remove the panel like this (if you do not have one let me know):

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.