Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.It is recommended that the roller be cleaned with Cleaning Sheets and a Cleaning Pad, if at all possible, which are made for the purpose to be used with Kodak printers, and which do not necessitate the disassembly of the printer.Though the company Kodak has had some difficulties lately (to say the least), some such Cleaning supplies for Kodak printers are still sold.However, whether these Cleaning supplies would work with a Kodak printer of your model is another matter... they are intended for scanners made by Kodak.If the roller in question is the one for feeding from the tray on the upper back of the printer, then that is reachable by removing the paper from that tray, removing the tray itself if possible (and if not, putting its paper guides far apart) and then, reaching into the printer via that upper-back tray, with a clean lint-free high-quality rag cloth moistened in rubbing alcohol, rubbing the roller you will find there, firmly, all over its paper-contacting surfaces, three times over.(If only one side of the roller is accessible at a time, either try holding that alcohol-moistened cloth against the roller while the printer tries to feed paper - cautiously! lest your hand be injured, and without any paper in the printer of course.)
After the cleaning is done, you may allow 5+ minutes for drying time, before reloading paper and trying again.
I don't think that answers my query; I dropped a pen into the back when I tipped over a box of pens, and had to turn it upside down and shake it to get the pen out. I think the roller has come loose inside; is there any way to get it back?