How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask VanMagnus Systems Your Own Question
VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1158
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
Type Your Printers Question Here...
VanMagnus Systems is online now

MG8150 Canon printer I have just printed an invoice sent to

Customer Question

MG8150 Canon printer
I have just printed an invoice sent to me from a supplier , but only the ' headings and some of a blank invoice have printed ' . There are no actual invoice details printed , although all the actual details are there on the email .
Ron George
Submitted: 3 years ago.
Category: Printers
Expert:  VanMagnus Systems replied 3 years ago.
<span class="JA_chatAuthorName"CustomerSystems :

Hello and thank you for choosing for your IT support needs.

<span class="JA_chatAuthorName"CustomerSystems :

1. Make sure that the power is turned on.
2. Load a sheet of supplied paper or A4 or Letter-sized Canon Matte Photo Paper MP-
101 in the Rear Tray.
Load the paper with the print side (whiter side) facing you in the Rear Tray.
You cannot use the Cassette to align the Print Head automatically. Be sure to load paper in the
Rear Tray.
3. Open the Paper Output Tray gently, and open the Output Tray Extension.
If the Inner Cover is open, close it.
4. Adjust the print head position automatically.
(1) Select Setup on the HOME screen.
See Selecting Menus on the HOME Screen.
The Setup menu screen will appear.
(2) Select Maintenance , and touch the OK button.
The Maintenance screen will appear.
(3) Select Auto head alignment, and touch the OK button.
Page Aligning the Print Head 113 of 1063 pages
The confirmation screen will appear.
(4) Select Yes, and touch the OK button.
The print head alignment sheet will be printed and the print head position will be adjusted automatically.
This takes about 4 minutes 30 seconds.
Touch the HOME button to exit Setup and display the HOME screen.
If the automatic adjustment of the print head position has failed, the error message "Auto head
align has failed." appears on the LCD.

Expert:  VanMagnus Systems replied 3 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  VanMagnus Systems replied 3 years ago.
Chime in after completing the steps above...