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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 29082
Experience:  Computer networking/repair. 20+ years experience printer repair
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re pixma mg8150

This answer was rated:

re pixma mg8150
why is my printer only printing some blacks? best r
Nathan :

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Nathan :

Do you mean there are blank spots or lines in the print?

Nathan :

If you make a photo copy from the glass, how does that come out?

JACUSTOMER-4q3bfdns- :

have you stepped out of this chat or still there?

JACUSTOMER-4q3bfdns- :

hello where are you?

Nathan :

I'm here, waiting on a reply from you

Nathan :

I stepped out of the chat to give you time to reply, rather than stay online and keep the meter running, costing you more.

JACUSTOMER-4q3bfdns- :

well I asked where you were - as you disappeared as soon as you entered.

JACUSTOMER-4q3bfdns- :

And annoyingly I think I have worked out the problem.

Nathan :

A simple reply would have been appreciated before leaving a bad rating that could cost me my job.

Nathan :

I asked you some follow up questions, I needed that information to provide you an answer.

JACUSTOMER-4q3bfdns- :

Can I get a refund or give you a diff rating?

Nathan :

You may leave an updated rating still

Nathan :

and I"m still available to assist if you need further help

Nathan :

or if the issue comes back

JACUSTOMER-4q3bfdns- :

cool will do - but how do I get a refund?

Nathan :

You can contact the site via the myaccount link above to request a refund

JACUSTOMER-4q3bfdns- :

thanks - sorry for the confusion

Nathan :

You're welcome, and have a good day..

Nathan and 2 other Printers Specialists are ready to help you