Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Are you saying there is a "skipped" area of the print, with horizontal lines of unprinted text/graphics?
Could you try making a photocopy from the glass (in both black and color modes) and let me know how those come out?